Position Summary / Project Description:
The Project Manager/Business Analyst develops and designs system/data product solutions, tests the performance and usability of systems/data product and prepares user training documentation.
Handles situations which may require broad research of client business processes and requirements, information technology requirements, procedures or problems according to business needs
Acts as a liaison between system users and technical staff to address questions and issues.
Possesses an analytical mind, and is able to see interconnections with system solutions and usability
Adopts a systematic approach in handling ambiguous or complex issues, and actively discusses his perspectives to arrive at effective solutions.
Role and Responsibilities:
Identify business needs
Document needs and objectives, current operational procedures, issues
Develop detailed user requirement documents
Prioritise requests from multiple sources
Propose prioritisation of user requests
Analyse systems/data products and processes to identify enhancement opportunities
Guide documentation of specifications and interfaces between systems/data products
Identify system/data products deficiencies and performance gaps
Identify options for resolution of system gaps
Align system design with the needs of the users
Prepare solution design specifications
Support the preparation of solution proposals
Advocate technical compatibility and user satisfaction
Conduct change impact analysis
Document system enhancements and detailed specifications
Manage project implementation
Develop test plans and test cases
Prepare test data to satisfy user acceptance test scenarios
Document post-test evidence of expected results or defects
Implement a new system/data products
Support Planning of project timelines and resources needed
Apply project management tools and processes to ensure project is cost-effective
Prepare project status reports for stakeholders
Follow best practices and frameworks for project implementation
Minimum 5 years of experience in user requirements management, functional/business analysis, business solutioning, stakeholders and vendor management.
Good oral and written communication skills
Experience in MS Windows environment & application support
Strong analytical skills and ability to work independently
Experience in healthcare industry is an added advantage
Experience in a project lead or project management role for small to mid-scale projects is an added advantage
Degree in Computer Science, Computer Engineering or equivalent
IHiS is a multiple award-winning Healthcare IT Leader that digitises, connects, and analyses Singapore's health ecosystem. Its ultimate aim is to improve the Singapore population's health and health administrations by integrating intelligent, highly resilient, and cost effective technologies with process and people.
Being proudly recognised as a TAFEP Human Capital Partner (HCP), IHIS is committed to grow our businesses and stay competitive by having progressive employment practices, and developing our human capital.
IHiS played a key role in helping all major public healthcare institutions become amongst the first in Asia Pacific to achieve HIMSS EMRAM Stage 6 and 7, international benchmarks for advanced technology used in patient care. Transforming healthcare through smart technology, IHiS has garnered more than 80 awards for its innovations.
It supports more than 40,000 healthcare users in Singapore's health ecosystem through the application of clinical informatics, computer science, data science, mechatronics, standards based IT that enables information exchange and cross boundary workflows, analysis, statistical and machine learning techniques to discover insights.