Manager, Digital International (Digital Experience)

Location: Singapore
Discipline: Sales & Business Development
Job type: Permanent
Contact email:
Job ref: 268733
Published: 3 months ago

Company: CapitaLand Business Services Pte Ltd


  • Steer, formulate, review and approve the solution architecture and infrastructure architecture of the project or product, integrating the work done by various vendors and subject matter experts into a coherent and holistic solution design

  • Ensure that the solutions designed are secure, responsive, scalable, reusable and leveraging on existing components where available

  • Collaborate widely across all participating teams and stakeholders in the project

  • Identify and engage the appropriate subject matter experts to understand and solve complex issues and/or meet requirements

  • Follow-through on IT governance processes in the company in relation to the project

  • Support the management of project issues and risks

  • Comply with internal audit requirements for the project

  • Support feature prioritization in a way that balances business priorities and technical dependencies

  • Be a champion of the documented user requirements, user interface and user experience, and ensure that they are adequately met by vendors

  • Support key operational activities: incident management, deployments, preventive maintenance, operational reviews, continuous improvement initiatives


  • Degree in Information Technology or Computing

  • Minimum of 7 years in Digital or IT project delivery of which at least 3 years are in the capacity of solution architect

  • Some experience in a technical support and operations role of an application or digital product

  • Experience in agile project delivery is an advantage

  • Functional experience: hospitality, travel, retail, real estate, social media, bookings, payments, UI/UX design

  • Technology experience: solution architecture, infrastructure, performance optimization, website security, systems integration, web applications with financial transactions, web analytics, search engine optimization, mobile applications, content management systems, application programming interfaces

  • Effectively bilingual in English and Mandarin will be an advantage; the candidate may be required to work closely with IT teams and vendors in the region

  • Excellent team player, interpersonal and communication skills and the ability to thrive in a fast pace environment are pre-requisites for this role

  • Willingness to travel overseas for brief work assignments