(A-IT Software - 3128) Operations Analyst - Beginner

Job type: Contract
Salary: 1700 to 3000
Contact email: jelin@aitsoftware.com
Published: about 1 year ago
Startdate: 25 January 2023 - 25 January 2023

Job description

Processing of cheque transactions

· IB product - Cheque collections

· IP product - Cheques purchase

· RC product - Remittance inward collection

· FC product - Foreign currency inward collection

Which includes (but not limited) to below

1) Support daily business operations for the Cheques Operations Team; ensuring SLAs are met whilst executing in accordance to established procedures

2) Receive & acknowledge receipt of cheques; swift messages; etc

3) Perform acceptance of ‘Quick Cheque Deposit Box’ & mail-in cheques in BBS+ system

4) Maintaining oversight over registered mails by Mail Services

5) Undertake transaction processing in Payment systems such as IPE/RNSP/FRSP/ANTO/AMH etc

6) Scanning of cheques to capture image softcopies

7) Print cheque schedules & batch cheques for schedule confirmation

8) Batch cheques according to cheque schedules for dispatch to agent banks or collection by courier

9) Prepare returned cheque advice

10) Preparation of cheque listing (e.g. SGD, USD, and other ccy)

11) Checking receipt of / availability of funds (e.g. in MIS, ILMS, cust accounts etc)

12) Preparation of indemnity letter/Swift for lost cheques

13) Liaising with internal/external stakeholders; e.g. sending of queries to banks (e.g. via SWIFT) to confirm on cheque status, attending to RM enquiries; escalating screening hits to Compliance etc.

14) Extract relevant daily reports (e.g. FX Board Rates; RN reports etc)

15) Perform reconciliation of cheques/schedules/reports/courier billing

16) Perform filing, archival & retrieval of office hardcopies for BAU purposes; audit et

17) Adhere and comply with all relevant operational procedures & guidelines

18) Escalate exceptional handling situations

Additional Skills

- Good knowledge of remittance products

- Strong communication and interpersonal skills.

- Strong risk & controls mindset

- Good team player as well as the ability to work independently under minimal supervision

- Zero tolerance for error/ambiguity

- Speed & Accuracy — Job requires processing transactions at high speeds, whilst maintaining accuracy and quality over output

- Preferred skills set

-> Screening - EWSS Actimize

-> SWIFT payment messages; creation & interpretation – AMH/IPE

-> Payment systems -

-> Microsoft Suite of products

If you are interested in any of the contract roles, send your resume directly to jelin@aitsoftware.com. Please include the following format: "BCG RISE_Name_Role(s) that you are applying for e.g. "BCG RISE_John Smith_Business Analyst Application". You may want to highlight that you come from BCG RISE in the email body.