Prefer banking candidates with experience driving AI/ML or has worked on driving innovation before
Job Description
The Digital Product Manager will champion end-to-end design and delivery of new capabilities for Singapore. This role is responsible for the development and continuous improvement of a set of digital product features and services.
Responsibilities
• Define and develop product strategy and roadmap for our suite of non-financial products and services, driven by customers’ insights and competitor landscape
• Translate concepts into a working product through iterative manner, starting from minimum viable product and scaling it subsequently to meet the product strategy and goal
• Define user flows and establish user requirements with UI/UX and Technology teams to build the best-in-class customer experiences
• Drive AI/ML use case discovery process and experiments through identification of opportunities based on customers’ and employees’ job-to-be done
• Define and implement policies in line with the bank’s goals and objectives
• Work alongside with key stakeholders to provide clear communications of the product and services to our customers and touchpoints (including branches and contact centres)
Requirements
• Bachelor degree with > 6 years of working experience
• Experience across broad domains preferably with proven track record in digital / innovations / AI/ML
• Proficient in formulating and implementing strategies / policies to achieve the organisation's goals and objectives
• Strong understanding of banking related processes, systems, regulatory and risk framework is preferred
• Analytical problem solver, persistent and driven with demonstrated characteristics of a forward thinker and self-motivator who thrives on new challenges
• People-oriented and demonstrates strong engagement, interpersonal, and collaborative skills to work with people of different backgrounds.
• Able to work independently and is adaptable in a fast-paced environment
• Able to manage ambiguity, assess situations independently and apply judgment as appropriate
• Ability to communicate at all levels of the organisation both internally and externally