Job Title: Operations Analyst (Beginner) (MAX 4097)
Work Location:East
Contract Type:1 headcount – 60 weeks contract2nd headcount - 17 weeks contract
Headcounts: 2
Monthly salary: $2800 - $4500
Job Description
1. Perform day-to-day operational activities in relation to Inward Telegraphic Transfer (ITT) / Outward Telegraphic Transfer (OTT)
2. Ensure completeness and correctness of customer instructions before processing
3. Perform daily reconciliation of ITT/OTT payments
4. Collaborate widely with internal stakeholders and ensure that their ITT/OTT payment related queries are timely addressed, and issues timely resolved.
5. Ensure timely escalation of system issues and work with tech counterparts to resolve those issues