Application / Technology Delivery Manager (ADM / TDM) (MAX 4222)

Job Details

Role:

Application/Tech Delivery Manager

Job Level:

☒L3 – 6 to 9 years

☒L4 – > 10 years

About Group Technology & Operations:

The bank operations provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Responsibilities:

The role of a Technical Delivery Manager (TDM) is to lead, guide and manage the technical aspects of projects through design, build and implementation phases. They are responsible for ensuring the successful delivery of technology projects by collaborating with cross-functional teams, managing project timelines, and overseeing the development process. TDMs play a crucial role in bridging the gap between business requirements and technical solutions, making them instrumental in driving digital transformation initiatives within organizations.

Overall Responsibilities:

•        Manage the end-to-end technical delivery of large IT projects, including scope, cost, quality, and time management; stakeholder communications; risk, issue, and dependency management; and project reporting and governance.

•        Develop and maintain project plans, status reports, and other project-related documentation to ensure effective communication among stakeholders and project team members.

•        Lead and mentor a team of developers, providing guidance and support throughout the project lifecycle.

•        Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.

•        Identify and mitigate risks and issues related to technical deliverables, proactively resolving any roadblocks to ensure project success.

•        Ensure adherence to coding standards, best practices, and security guidelines across all development activities.

•        Provide regular updates on project progress, highlighting key milestones, risks, and issues to relevant stakeholders.

•        Contribute to the continuous improvement of development processes and methodologies.

•        Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

1. Project Delivery Management

a. Plan technical deliverables (including any system enhancements and upgrades) to meet Project’s requirements within allocated budget

b. Manage and coordinate across different application teams to manage technical dependencies of the solution

c. Monitor and manage risks/issues related to technical delivery

d. Provide status update related to technical delivery

e. Report to Program and/or Project Manager for the strategic program

2. Requirements Management

a. Partner with SA & subject matter experts to understand and implement functional and technical requirements

b. Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment (e.g., function points)

3. Design & Development

a. Partner with Domain Architects, Dev. Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and control standards

b. Partner with Development Manager in managing application teams to build the enhancements

4. Test Management

a. Partner with Test Manager to ensure completion of SIT, UAT testing, performance/load testing and application security testing with quality results

b. Work with GIS to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan

c. Work with GIPS on Infra requirements.

5. Implementation Management

a. Prepare technical implementation plan across application teams

b. Coordinate technical implementation activities across application teams to ensure production cutover and adequate post-implementation support

Requirements:

Essential:

• Commitment.

• Minimum 5 years of working experience in E2E project implementation

• Good understanding and experience in Software Development Life Cycle (SDLC).

• Experience in working in vendor environment.

• Ability to work in a fast-paced, team-oriented environment.

• A strong & assertive communicator in speaking & writing Analytical mindset and good problem solving skills.

Good to have:

• Working experience with AML (specifically transaction monitoring will be nice to have).

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

• Experience with managing end to end implementation of projects.

• Experience with managing and working with external vendors/teams.

• Database (Ability to use and understand for the purpose of analysis and design and investigation)

• Analyse Requirements and form solutions for the application.