(I CAN READ) Business Analyst (Integration)

Location: Singapore
Discipline: Data Science
Job type: Permanent
Contact email: career@bcg-rise.com
Job ref: 311444
Published: about 2 months ago

The Role:

The Business Analyst assists in the identification and analysis of business requirements from management and stakeholders and works with the Head of IT to outline I Can Read’s systems specifications. The Business Analyst analyses systems and processes to identify enhancement opportunities to resolve system gaps, evaluates the ability of an existing system to support proposed changes, and identifies systems deficiencies and performance gaps.

The Business Analyst is knowledgeable with software development models. He is also familiar with requirements project management requirements analysis and design definition.

The Business Analyst possesses an analytical mind, and is able to see interlinkages with system solutions and usability. He/she adopts a systematic approach in handling ambiguous or complex issues, and actively discusses his/her perspectives to arrive at effective solutions.

The Responsibilities:

Analyse business needs, systems and requirements Maintain and enhance the company’s custom applications and SaaS services that support the company’s business goals

  •  Gather business requirements from management and stakeholders; ensure that proposed solutions are aligned with user needs and business goals

  • Document processes, functionalities and requirements for each project

  • Conduct feasibility studies on proposed solutions

  • Provide analysis to support the development of business cases

  • Conduct analysis on the risk and benefits for the proposed solutions

Develop technical specifications

  • Assist with translating business requirements into functional specifications

  • Document specifications and interfaces between legacy and new systems, and systems enhancements and detailed specifications where required

  • Act as the liaison between users and technical staff throughout the solution implementation cycle

Manage the implementation of new solutions and/or enhancements

  •  Manage application rollout projects from initiation to go-love

  • Develop test cases and run acceptance test with the support of stakeholders

  • Conduct training and review user acceptance tests

  • Support and troubleshoot issues on custom applications

  • Collaborate with technology team members, end users and other stakeholders such as vendors and third parties on projects and maintenance

  • Support users on change control and systems updates and escalate issues to relevant team members for resolution

  • Document post-test evidence of expected results or defects

  • Prepare progress reports and training documents

  • Develop technical documentation of the design documents, coding documents and user manuals

  • Coordinate User Acceptance Testing (UAT) and integration testing in accordance with the implementation plan

  • Ensure adherence to project plan to ensure deliverables are completed on time and in accordance with user and system requirements

Experience and Qualifications:

  • Diploma/Degree in Business IT, Information Systems Management or other similar disciplines

  • At least 3 - 4 years of Business Systems experience

  • Programming skills in MySQL, Javascript, PHP is an advantage

  • Able to read/decipher API documentations

The Candidate has the following traits:

  •  Ability to translate business requirements into technical specifications

  • Excellent written and oral communication skills in English

  • Strong analytical and troubleshooting skillset

  • Self-motivated and able to manage and prioritise and tasks and time efficiently

  • Understanding of education/enrichment industry will be an advantage

  • Good team player