(CIMB Bank) Head of Operations Support and Risk Management

Location: Singapore
Discipline: Project Management, Business Operations
Contact email: low.andre@bcg.com
Published: 10 days ago
Startdate: 14 March 2023 - 14 March 2023


CIMB Group is a leading focused ASEAN bank and one of the region’s foremost corporate advisors. It is also a world leader in Islamic finance.

The Group is headquartered in Kuala Lumpur, Malaysia, and offers consumer banking, commercial banking, investment banking, Islamic banking and asset management products and services. It is the fifth largest banking group by assets in ASEAN and, as at the end of December 2022, had around 33,000 staff and over 20 million customers.

CIMB Group Holdings Berhad has been listed on the Main Market of Bursa Malaysia since 1987 and has market capitalisation of RM61.9 billion as at 31 December 2022. As at 31 December 2022, total assets stood at RM666.7 billion, with total shareholders’ funds of RM62.5 billion and total Islamic assets of RM183.3 billion. At the end of December 2022, the substantial shareholders were Khazanah Nasional Berhad with 24.1%, Employees Provident Fund with 12.9% and Kumpulan Wang Persaraan (Diperbadankan) with 6.1%.

​Job Description

Strategy and Planning

  • Promotion of Risk Awareness culture

  • Overall Budget Planning for Operations Division

  • Strategic Project execution for Operations Division

Business Risk Management

  • Implementation of Risk Management, Compliance policy among Operations Teams

  • Update Operations teams on latest change in Risk Management Policies, Compliance Policies, regulatory requirements

  • Conduct assurance review to assist Operations Teams in identifying CIM

  • Assist in Audit Exercises

  • Assist BU in managing Operation Risk Events

  • Ensure all Operations Teams complete their regular Compliance Checks

MIS & Budget Management

  • Supervisor MIS team in preparation of various MIS Report

  • Budget preparation and tracking

Project Management

  • Manage ad hoc projects on Process improvement

People Management

  • Provide guidance to subordinates

  • Deputy to Head Operations in managing various teams in SG GO


  • University Degree

  • At least 15 years in Operations and Project Management preferably with at least 5 years experience in Risk & Controls

  • Familiarity with regulatory requirements on Singapore Banking industry

  • Good understanding on day-to-day Operations functions in wholesale and retail Banking

  • Experience in managing cross functional operations team (40 people or more) will be an advantage