Responsibilities:
Business Performance and Management
To evaluate and identify customers' needs and provide solutions/options in the area of digital sales journey
Analyze Mass customer base and identify xsell opportunity, follow by curating sales campaigns that will aid in the xsell effort
Engagement of existing customer base through digital campaigns that will lead to increased Clicks app usage and traffic flow to corporate site
Management and organization of campaigns/webinars
Tracking and analysis of campaigns/seminar which includes ROI, success factor and documentation
Liaison for cross border initiatives (mainly SGMY), includes management and organization
Market research and analysis on current customer trends, digital trends which will be referenced for future campaigns
Ensure completeness and accuracy in campaigns’ execution
Regulatory Compliance
Ensure compliance with Group Policy and Standards and procedures of the Bank
Ensure proper screening of vendors that will be utilized for external events
Requirement:
Qualifications
Degree or Diploma with local institution
Competencies/Skills
Networking
Negotiation
Self starter
Good articulation
Well versed in Digital Banking, Presentation, and usage of MS Word/Excel/PowerPoint