[CIMB] Sales Optimisation Specialist SG

Location: Singapore
Contact email: careersrise@bcg.com
Published: 27 days ago
Startdate: 06 November 2023 - 06 November 2023

​Responsibilities:

Perform follow up calls/emails to customers to facilitate faster processing for Customers.

Drive cross sell business for supplementary cards and other ancillary products to increase revenue.

Provide full administrative support to sales teams.

Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.

Perform welcome calls to new credit card Customers introducing the various usage programs that the bank offers.

Work on all pending, cancelled & rejected credit card / personal loan applications in order to optimize sales efforts and efficiency.

Review of applications and transactions.

Other ad-hoc duties as assigned.

Requirements:

Qualifications

Minimally, a Diploma / GCE O Level holder

Relevant Work Experience

Minimally 2 years of experience in a Telesales environment, in credit cards business

Technical/Functional Skills

Telesales experience

Personal Skills (Soft Competencies)

Customer centric

Communication proficiency

Results driven

Teamwork orientation