Database Engineer

Location Singapore
Discipline: Software Engineering
Job type: Permanent
Contact email:
Job ref: 275687
Published: about 2 months ago
Database Engineer
Company: Micron 
Job Description
  • Woodlands working location
  • 8.30am-8.30pm, 3-4-4-3. Day shift.
  • US MNC
Job Responsibility
  • Provide L2 support in incident, request, change and problem management related to database operations.
  • Provide L2 support covering 24/7 and participate in Major incidents.
  • Ensure SLA for incidents and service requests are met with high quality of work.
  • Ensure KPIs, such as breach case target, MTTR and escalation target is met.
  • Install and upgrade database systems, apply patches and implement changes when required.
  • Diagnose and troubleshoot database errors ensuring high availability of database systems.
  • Manage databases access, backups and ensure compliance to database and security standards.
  • Monitor database performance proactively and perform analysis of cases to prevent recurring issues.
  • Review and enhance database monitoring when required.
  • Develop processes and operation procedures related to database operations.
  • Create and manage database reports, visualizations, and dashboards related database operations.
  • Perform capacity planning and participate in Disaster Recovery drill.
  • Adhere to the shift timings for the assigned shift
  • Bachelor’s or master’s degree Computer Science, Electrical & Electronics/Computer/Software Engineering, Information Systems, or related fields.
  • Database administrative skills in Microsoft SQL Server and Oracle databases.
  • Experience in database High Availability features, such as AlwaysOn and Oracle RAC.
  • Effective oral and written communication skills.
  • Ability to respond and act swiftly and confidently in emergency situations
  • Customer-oriented, with focus on customer needs and service delivery that meets or exceeds customer expectations
  • Experience in Linux and Windows operation systems and scripting such as PowerShell will be advantageous.
  • Able to work on shifts.