Responsibilities:
Business Performance and Management
To evaluate and identify customers' needs and provide solutions/options in the area of digital sales journey.
Analyze Mass customer base and identify cross-sell opportunity, follow by curating sales campaigns that will aid in the cross-sell effort.
Engagement of existing customer base through digital campaigns that will lead to increased Clicks app usage and traffic flow to corporate site.
Management and organization of campaigns/webinars.
Tracking and analysis of campaigns/seminar which includes ROI, success factor and documentation.
Liaison for cross border initiatives (mainly SGMY), includes management and organization.
Market research and analysis on current customer trends, digital trends which will be referenced for future campaigns.
Ensure completeness and accuracy in campaigns’ execution.
Regulatory Compliance
Ensure compliance with Group Policy and Standards and procedures of the Bank.
Ensure proper screening of vendors that will be utilized for external events.
Requirements:
Qualifications
Degree or Diploma, from a local institution
Competencies/Skills
Networking
Negotiation
Self starter
Good articulation
Well versed in digital banking
Good presentation skills
Proficiency in MS Word/Excel/PowerPoint