(ESET) Channel Sales Manager

Location: Singapore
Discipline: Business Operations
Job type: Permanent
Contact email: career@bcg-rise.com
Job ref: 475007
Published: about 2 months ago
Company Overview

ESET develops software solutions that deliver instant, comprehensive protection against evolving computer security threats. We pioneered and continue to lead the industry in proactive threat detection. ESET NOD32®
Antivirus, our flagship product, consistently achieves the highest accolades in all types of comparative testing and is the foundational product that builds out the ESET product line to include ESET Smart Security. Sold in more than 202 countries, ESET has global headquarters in Bratislava, Slovakia, with distribution headquarters for the Americas located in San Diego, California. ESET also has offices in Buenos Aires, Prague, Krakow, Singapore, Australia and Japan and is represented by an extensive global partner network.

General Position Overview

Directly reporting to the Sales Manager – APAC, the Channel Manager plays a key role in improving channel support for regional resellers and distributors. This role supports our channel-driven sales organization and the growing network of partners.


▪ Management of relationship with assigned distributors with knowledge of their market and business

▪ Acting as the single point of contact and providing required level of support for distributor for ESET

▪ Preparing (with distributor) yearly business plan and key development targets for the territory

▪ Performing regular review of distributor performance

▪ Responsible for contract management and resolution of any outstanding issues

▪ Ensuring correct and timely invoicing and management of receivables

▪ Working closely with marketing to specify and analyze market data for assigned territories

▪ Design and execute marketing programs with our channel partners that help build the ESET brand and generate qualified leads

▪ Territorial administration, development of new strategic accounts, relationships development, presenting in public, representing ESET at various events

▪ Working closely with technical sales to provide training and education on ESET products to the partner and their resellers.

▪ Understand the competitive landscape of endpoint security market in assigned territories.

▪ Working closely with marketing to create and develop campaigns to drive sales, analyze market intelligence reports, planning and keeping track of MDF usage per territory.

▪ Help with reseller/partner recruitment to position non-core AV products (Encryption, Technological alliance)

▪ Other duties as assigned.

The successful incumbent should possess:

▪ Bachelor’s degree in business management or equivalent
▪ Excellent presentation and business communication skills
▪ Fluent in business English (written, oral)
▪ Skill in organization and time management.
▪ Ability to work independently and achieving a high level of external customer satisfaction.
▪ Ability to travel as required.