(ESET) SMB Business Lead, APAC

Location: Singapore
Discipline: Project Management
Job type: Permanent
Contact email: career@bcg-rise.com
Job ref: 475002
Published: about 1 year ago
Company Overview

For more than 30 years, ESET® has been developing industry-leading IT security software and services for businesses and consumers worldwide. With solutions ranging from endpoint and mobile security to encryption and two-factor authentication, ESET’s high performing, easy-to-use products give consumers and businesses the peace of mind to enjoy the full potential of their technology. ESET unobtrusively protects and monitors 24/7, updating defenses in real time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company. Backed by R&D
centers worldwide, ESET is the first IT security company to earn 100 Virus Bulletin VB100 awards, identifying every single “in-the-wild” malware without interruption since 2003.

General Position Overview

The SMB Business Lead, APAC plays a key role in maturing ESET channel business model, especially in our ability to grow our business, directly and indirectly.

As one of the powerhouses in Small & Medium Business (SMB) market for Endpoint Security globally, ESET aims to solidify this status further by increasing our reach, presence and improving customer experience and loyalty.
As a vendor that works primarily in a channel ecosystem, this also means that we need to strengthen our network of partners as well.

What you will do:

• Analyze and understand the SMB markets in each of the territories of ESET APAC in order to identify, prioritize and work on key areas to be improved

• Create and execute sales strategy to accelerate the sales of newer ESET product portfolio

• Enable and educate ESET offices & regional partners on ESET product portfolio and to manage their GTM to align with ESET business strategy and brand representation

• Collaborate with various divisions to improve and optimize existing channel in order to drive growth

• Identify and recruit/onboard new opportunities/channels and platforms together with the territory sales manager

• Work closely with the marketing division to create & report the success of a
campaign in creating sales funnel, and to provide value to end users and partners

• Work closely with the sales team to resolve issues that hampers growth and be the connector of collaboration with the Headquarter

• Work closely with technical division to provide guidance in streamlining acquisition and retention of customers

• Identify and work on large business deals, OEM partnerships, and strategic alliances in APAC region

• Collaborate and manage ESET Strategic Alliance partners in their GTM activities and align it with overall ESET brand strategy

• Reports progress on global projects that touches ESET SMB markets in the region (This role direct reports to the Head of Strategic Business Development and has no direct reports)


• A minimum of 3 years of experience in the software industry
• Strong client-facing skills, e.g. meeting & presenting to clients.
• Strong commercial skills and understanding of the sales process.
• Strong communication skills, written & verbal
• Strong analytical and problem-solving skills, including an ability to think ‘on their feet’ when faced with challenging questions in the sales environment
• Independent
• Detailed oriented
• Critical and strategic thinking