IT Server Engineer/System Administrator

Location Singapore
Discipline: Software Engineering
Job type: Permanent
Contact email: career@bcg-rise.com
Job ref: 275686
Published: about 2 months ago
Company: Micron
 
IT Server Engineer/System Administrator (woodlands) 
 
Responsibilities:
  • Responsible for operational support (Incident management, Change management, Problem management), front-line management of incidents or escalation points, and provide proactive & preventative analysis for sites for core computing system hardware, operating system solutions and database systems. 
  • Assist with prioritization in dealing with multiple simultaneous incidents while effectively communicating/escalating all known issues and resolutions to relevant stakeholders.
  • Remote support for building and maintaining the Infrastructure for highly critical applications in datacenter environment.
  • Continually working to improve operations by reducing the cases, minimizing escalations and evolve the computing environment to meet future demands.
  • Provide system performance metrics reports and dashboards for computing environment
  • Work with Subject Matter experts (Level 3) for improvement projects to ensure security, availability, performance, interoperability and reliability of the computing resources. 
  • Develop, Review and Maintain Standard operating procedures and technology standards documentations for supported Infrastructure technologies 
  • Able to present and communicate effectively on key findings to peers, management and other stakeholders to maintain positive and effective relationships.
  • Flexibility to work on rotating shifts (24/7 onsite shift support) to support remote sites)
  • Compile Reports - Passdown Shift and Monthly Report
  • Adhere to the Shift timings for the assigned shift
Requirements:
  • Masters / Bachelors Degree with good honors in any Computer Science/Engineering field or an equivalent degree. 
  • Strong analytical and problem-solving skills 
  • Passion to tackle business problems with application of technology 
  • Good communication and interpersonal skills with a problem-solving attitude 
  • Academic know-how or internship experiences in the Infrastructure domain of IT with Knowledge of management