(CapitaLand) Manager, Enterprise System Management - 2-years contract

Location: Singapore
Discipline: Data Science
Job type: Contract
Contact email: career@bcg-rise.com
Job ref: 268755
Published: over 1 year ago
Company: CapitaLand Business Services Pte Ltd

Responsibilities

  • Provide technical infrastructure support to ESM COE and various support groups
  • Responsible for IT infrastructure issues in BAU operations
  • Work closely with ESM Application team for any enhancement or project to ensure the technical aspects and COE processes are compliance
  • Coordinate system testing with ESM application team, vendors or business users for any system changes, system refresh or system reconfiguration
  • Manage the service levels of vendors based on the Service Level Agreement (SLA)
  • Monitor and review the ESM COE SLA reports to ensure the vendor KPIs are achieved
  • Work closely with the IT Auditors to address the audit queries on ESM COE processes, data compliances and other regulations
  • Involve in the yearly Disaster Recovery activities
  • Assist in any ESM projects in terms of technical requirements and documentation

Requirements
  • Degree in IT, Computer Science or equivalent with at least 4 years of IT experiences
  • Excellent working knowledge of systems administration, databases, network and IT security
  • Knowledge and experience in supporting ERP is highly preferable
  • SAP Basis Knowledge will be an advantage
  • Knowledge of Cloud technologies. E.g. Azure, AWS and etc.
  • Strong problem solving and analytical skills as well as excellent interpersonal and communication skills
  • Ability to manage multiple tasks and work in a team environment
  • Good command of English and Mandarin to liaise with local and oversea counterparts