Manager, Enterprise System Management - 2-years contract

Location Singapore
Discipline: Data Science
Job type: Contract
Contact email: career@bcg-rise.com
Job ref: 268755
Published: 3 months ago

Company: CapitaLand Business Services Pte Ltd

Responsibilities

  • Provide technical infrastructure support to ESM COE and various support groups

  • Responsible for IT infrastructure issues in BAU operations

  • Work closely with ESM Application team for any enhancement or project to ensure the technical aspects and COE processes are compliance

  • Coordinate system testing with ESM application team, vendors or business users for any system changes, system refresh or system reconfiguration

  • Manage the service levels of vendors based on the Service Level Agreement (SLA)

  • Monitor and review the ESM COE SLA reports to ensure the vendor KPIs are achieved

  • Work closely with the IT Auditors to address the audit queries on ESM COE processes, data compliances and other regulations

  • Involve in the yearly Disaster Recovery activities

  • Assist in any ESM projects in terms of technical requirements and documentation


Requirements

  • Degree in IT, Computer Science or equivalent with at least 4 years of IT experiences

  • Excellent working knowledge of systems administration, databases, network and IT security

  • Knowledge and experience in supporting ERP is highly preferable

  • SAP Basis Knowledge will be an advantage

  • Knowledge of Cloud technologies. E.g. Azure, AWS and etc.

  • Strong problem solving and analytical skills as well as excellent interpersonal and communication skills

  • Ability to manage multiple tasks and work in a team environment

  • Good command of English and Mandarin to liaise with local and oversea counterparts