About the Client Services Analyst Role:
In this business critical role, you will be responsible for having extensive interactions with the clients, external counterparties, internal teams such as trading desks, sales and technology, both locally and cross regional on regular basis.
Key Responsibilities:
Account opening and client documentation onboarding related activities
Provide support and guidance for the Implementation and solution perspective, where required/requested to the Sales Officers during the sales process and review client proposals
Oversee the delivery and execution of all assigned projects in line with the clients’ expectations, either individually as a project manager or partner with another
Provide pre-sales support, working closely with Sales across core GTS products
Ensure that Implementations/projects are delivered in accordance to using the Asia implementation procedures as guidelines
Ensure all internal reporting and matrixes are adhere to the implementation governance
Provide technical support and training to clients where required
The successful Client Services Analyst has the ability to work effectively and cooperatively with senior business development teams and other internal stakeholders as well as communicate effectively with intermediaries when the need arises.
Key Requirements:
Undergraduate degree, preferably in Business Administration, Finance or Marketing disciplines
Minimum of three years of experience in a private banking environment, specialising in client servicing
Ability to work independently as well as in a team environment with a strong client focus
Strong verbal and written communication skills in English and Mandarin
This global bank is reputed to be the best in the industry, needs no introduction and is a recognised leader in their field of expertise. The culture is demanding, but if you are confident and have a can-do attitude, the potential rewards are significant. The firm is very dedicated to developing and training their people to the highest standards.
If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Client Services Analyst job.