(CapitaLand) Senior Manager/Manager, Operations

Location: Singapore
Discipline: Business Operations
Job type: Permanent
Contact email: career@bcg-rise.com
Job ref: 268463
Published: over 1 year ago
Company: CapitaLand Commercial Management

Responsibilities

People Management
  • Lead and supervise a team of Property Executives, Assistant Executives, Property Assistants, Senior Admin Assistants, Senior technicians and/or Technicians
  • Supervise maintenance works to ensure that contract service providers perform all contractual obligations under various term contracts

Building Operations
  • Carry out routine inspection of mechanical, electrical, fire protection and plumbing and sanitary services
  • Plan preventive works schedule, conduct and supervise inspections to building and grounds to identify defects/irregularities and follow-up on rectification works
  • Assist in site inspections and provide inputs to the planning and execution of Cyclical Maintenance Works, Building Improvement Works, Annual Building Inspections and Periodic Structural Inspections
  • Assist the Centre Manager (CM) in implementation and compliance to ISO 9001, ISO 14001 and OHSAS 18001
  • Plan and implement initiatives to achieve the energy and water saving targets for the property

Administration
  • Assist the CM in the preparation of Building Action Plan & operational budget and ensure that expenses are spent within budget
  • Upkeep and maintain building operation manual and other records relating to building and its facilities
  • Raise work order, monitor repair and maintenance works by contractors and certify work completion for release of payment
  • Administer the processing of A & A works, provide technical evaluation, monitor and ensure work completion in accordance with A&A Permits and relevant governmental requirements
  • Administer other A & A related issues including the maintenance of proper records of tenants’ A&A submissions, renovation deposits and release of renovation deposits
  • Assist the CM on term contract administration including evaluation of contractors’ performance and review of contract specifications
  • Approve monthly overtime and time-off claims

Tenancy Matters
  • Attend to tenants’ requests, feedbacks and marketing request promptly
  • Conduct inspections for the handing and taking over of tenanted premises
  • Assist the CM in liaising with external parties on matters relating to the building

Requirements
Degree or Diploma in Electrical/ Mechanical/ Building Services Engineering/Estate Management / Project & Facilities Management or equivalent
  • Fire Safety Manager Certificate
  • Strong building and M&E knowledge and hands-on experience
  • Experience in management of commercial buildings
  • Good command of spoken and written English
  • Good interpersonal and presentation skills
  • Strong leadership quality
  • Able to work independently and to interact with people of all levels