Senior Manager/Manager, Operations

Location Singapore
Discipline: Business Operations
Job type: Permanent
Contact email:
Job ref: 268463
Published: 3 months ago

Company: CapitaLand Commercial Management

People Management

  • Lead and supervise a team of Property Executives, Assistant Executives, Property Assistants, Senior Admin Assistants, Senior technicians and/or Technicians

  • Supervise maintenance works to ensure that contract service providers perform all contractual obligations under various term contracts

Building Operations

  • Carry out routine inspection of mechanical, electrical, fire protection and plumbing and sanitary services

  • Plan preventive works schedule, conduct and supervise inspections to building and grounds to identify defects/irregularities and follow-up on rectification works

  • Assist in site inspections and provide inputs to the planning and execution of Cyclical Maintenance Works, Building Improvement Works, Annual Building Inspections and Periodic Structural Inspections

  • Assist the Centre Manager (CM) in implementation and compliance to ISO 9001, ISO 14001 and OHSAS 18001

  • Plan and implement initiatives to achieve the energy and water saving targets for the property


  • Assist the CM in the preparation of Building Action Plan & operational budget and ensure that expenses are spent within budget

  • Upkeep and maintain building operation manual and other records relating to building and its facilities

  • Raise work order, monitor repair and maintenance works by contractors and certify work completion for release of payment

  • Administer the processing of A & A works, provide technical evaluation, monitor and ensure work completion in accordance with A&A Permits and relevant governmental requirements

  • Administer other A & A related issues including the maintenance of proper records of tenants’ A&A submissions, renovation deposits and release of renovation deposits

  • Assist the CM on term contract administration including evaluation of contractors’ performance and review of contract specifications

  • Approve monthly overtime and time-off claims

Tenancy Matters

  • Attend to tenants’ requests, feedbacks and marketing request promptly

  • Conduct inspections for the handing and taking over of tenanted premises

  • Assist the CM in liaising with external parties on matters relating to the building

Degree or Diploma in Electrical/ Mechanical/ Building Services Engineering/Estate Management / Project & Facilities Management or equivalent

  • Fire Safety Manager Certificate

  • Strong building and M&E knowledge and hands-on experience

  • Experience in management of commercial buildings

  • Good command of spoken and written English

  • Good interpersonal and presentation skills

  • Strong leadership quality

  • Able to work independently and to interact with people of all levels