Company: SGH
Job Role: CRM Team Lead, Awareness and Education, Clinical Risk Management
This role is involved in driving initiatives which are anchored around enhancing the awareness of the healthcare staff on patient safety, as well as develop strategies to ensure competencies of staff with regards to safety and quality.
The role is a lead role with someone who has leadership and people management skills and competencies along with background of comms or marketing.
Support the Clinical Risk Management in hospital’s clinical risk mitigation programs including but not limited to:
a. Creative Strategy: Developing innovative and creative awareness strategies and develop programs to promote and strengthen the Culture of Safety in the hospital
b. Brand Management: Management of patient safety and quality communication platforms and channels. Maintaining and enhancing the Culture of Safety awareness through consistent messaging and design across all relevant awareness and education channels
c. Stakeholder Management: Collaboration with providers within SGH, SingHealth and cross clusters in the development of activities to strengthen the Culture of Safety in the hospital
d. Team Management: Leading, developing and build capabilities of team members in the section.
e. Event Management: Organizing and managing events, movements, campaigns and activities to strengthen the Culture of Safety in the hospital