The incumbent provides operational support to the department’s function in terms of monitoring performances and provision of insights for clinical quality indicators, such as SingHealth Balance Score Card, SGH Management Committee (MC), SGH Quality Council (QC) Quality and Patient Safety Indicators, Patient Safety Council Dashboard and Clinical Departments Clinical Quality Indicators (CQI).
The Executive is also expected to participate in quality improvement (QI) projects, as well as undertake administrative duties in support of the activities of the department.They will provide operational support in monitoring performances of clinical indicators, such as Ministry of Health (MOH) Health Performance Office (HPO) and Pay for Performance (P4P) and clinical departments' Key Performance Indicators (KPIs). Your job duties include:
Data extraction and analysis of data
Maintain detailed documentation of analytical findings
Engage Head of Departments to improve underperforming indicators
Collate data from various sources and submit report to MOH
Develop training materials and conduct briefings to clinical departments to promote and improve performance indicators
Participate in quality improvement projects
Requirements
a. Educational / Professional Qualifications:
· Nursing, Biomedical Science, Biological Science, Applied Science or any other degrees in healthcare
b. Relevant Experience
· Proficient in Microsoft Office Applications.
· Proficient in the use of statistical and data analytic software.
· Experience in quality, process improvement, data analytics, clinical audit, or patient safety would be an advantage.
· Experience in the healthcare industry would be an advantage
c. Personal Characteristics & Behaviours
· Good communication skills