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Position Overview
As the PMO Analyst in MSO’s Project Management Office (PMO) you will help support ERP team in delivery and operations. Here are the key responsibilities and qualifications for this role:
Role & Responsibilities
1. Review annual workplans, provide view to management and support strategies and approaches to manage and meet demands. Portfolio demands covers applications that our group manages for entities and includes any new application, projects and services.
2. Track project progress, monitor key performance indicators (KPIs), and generate reports on project status, milestones, and outcomes.
3. Maintain Project Status Registry for projects and provide the necessary reporting to management including escalation.
4. Support the risk and issue management processes, ensuring potential risks and issues are identified, assessed, and mitigated throughout the project lifecycle. This includes developing risk management strategies, monitoring risk factors, and implementing contingency plans to minimize project disruptions.
5. Establish effective communication channels with project stakeholders, including clients, internal teams, and executive leadership. This involves providing regular project updates, facilitating collaboration, and addressing stakeholder concerns to ensure alignment and transparency.
6. Drive continuous improvement initiatives within the PMO and across projects by analyzing project data, identifying process bottlenecks, and implementing enhancements to increase project success rates and efficiency.
Requirements
1. At least 5-7 years of relevant PMO experience is an added advantage
2. Demonstrated experience in supporting PMs in managing and delivering systems in complex information exchange environments (in the health care industry would be an advantage)
3. Demonstrated consistent program management skills, including ability to apply analytical and problem-solving skills, to effectively manage project status.
4. Good communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.
5. Proven ability to initiate, manage and report on program activities and identify issues affecting the performance outcomes of the project.
6. Ability to think strategically and report effectively.
7. Active listening skills with good written and verbal communication skills