Technical Account Manager

Location: Singapore
Discipline: Business Operations
Job type: Permanent
Contact email: career@bcg-rise.com
Job ref: 307909
Published: 22 days ago

The Role

As a Technical Account Manager, you will draw on your consultative-problem solving skills and technical acumen to help customers successfully integrate with RTB House, and ensure that client’s performance marketing goal is met.
You will lead the successful integration of RTB House and the client’s e-commerce websites and/ or mobile applications, along with daily campaign optimisation to ensure the client’s goal is achieved. 

You will have a structured onboarding (yes, even in the face of COVID-19), a supporting team member assigned to guide you during your learning phase, and a transparent career path.

What you will do:

  • management of all technical issues with regards to campaign launching and running process;

  • supervision of the creation of advertising materials (dynamic ad banners);

  • technical integration between internal campaign emission system (RTB House) and client’s e-commerce platform;

  • technical support for new and existing clients by phone and e-mail regarding all technical aspects of the campaigns;

  • work closely with our account managers to deliver high standards of customer service;

  • monitor and analyse the effectiveness of online campaigns;

  • propose optimisation solutions for processes.

Requirement 

  • A minimum of 2 years experience in the e-commerce and/or digital advertising landscape

  • Knowledge in HTML, JavaScript

  • Experience with Google Chrome’s debugging console

  • Good knowledge of Excel (Lookup/Pivot table, standard formulas)

  • Knowledge in Google Analytics, Google Tag Manager, Appsflyer/Branch are a big plus.

We Offer

  • the unique opportunity to join a creative, fast-growing company in online advertising;

  • ability to work in a truly international environment and win the market with the best people;

  • opportunity for professional development as we are growing fast in the region;

  • being the part of the company which is pointed as the Innovation Leader on the market.

 
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