[AIT] L3 Application Maintenance Engineer (MAX 3878)

Location: Singapore
Job type: Contract
Salary: 7000 to 9000
Contact email: careersrise@bcg.com
Job ref: AX 3878
Published: 24 days ago
Startdate: 20 May 2024 - 20 May 2024

​Work Location: Central

Contract Type: 12 months contract

Headcounts: 1

Monthly salary: $7000 - $9000

Role: L3 Application Maintenance Engineer

Job Level: 6-9 years of relevant experience (L3)

Job Description

Job Title L3 Application Maintenance Engineer (1 year contract)

Job Responsibility

• Perform root cause analysis on incidents (application, batch and connectivity) and provide a solution for remediation.

• Prioritize defects and plan for production release based on defect criticality or align with the quarterly release

• Develop programs, support end-to-end testing in SIT, support UAT and prepare for deployment to production environments.

• Maintain Production stability by ensuring deployments have completed the necessary risk and impact assessments.

• Follow up on defect closure and meet defect closure KPI

• Share production defect support learning with QA team and development team to improve application quality and minimize future defects

• Perform annual Disaster Recovery (DR) exercise for supported applications

• Provide support to System Engineers on server level patches / upgrade as and when applicable

• Ensure proper knowledge transfer (KT) from project/development team before enhancement release

• Verify and deploy programs and systems

• Troubleshoot, debug and upgrade existing software

• Recommend and execute improvements

Job Requirements Technical Skills & Experience

• Programming / OS / Technology Skills:

At least few years of experience in maintaining / managing applications in at least some of the technologies such as Java, ReactJS, Python, Oracle, MariaDB, MSSQL, Solaris, RedHat Linux, JBOSS, WebLogic, Apache, Cloud based development, MQ, Connect Direct, Control-M, Tivoli, Geneos, etc.

• Knowledge of FIS OPF (Open Payment Framework) product is a must at least in the capacity of troubleshooting, deployment, etc.

• Strong working experience with Java, Spring Boot and API (Microservices)

• Experience with databases (SQL) and Object-Relational Mapping (ORM) frameworks

• 5 or more years’ in troubleshooting and fixing issues across different technologies/platform

• Strong troubleshooting and problem-solving skills

• Experience with payment domain and SWIFT message will be a big plus

• Strong written, oral communication skills and ability to manage user/vendor/customer

• Ability to easily adapt to any technology/environment and lean new languages / technologies / tools

• Experience tuning Kafka components for varying traffic and performance requirements

• Experience with Incidents & Problem management & associated tools (Remedy)

• Attention to details.

Education

• Degree in Computer Science or related discipline

Primary Contacts

• Production Support / Service Recovery teams

• Development Team

• Technology & Operations team

• Vendor Teams