Job Title: Operations Analyst & Service Support (MAX 4088)
(Work location: Central)
Duration: 12 months contract
No.ofRole: 1
Monthly Salary: $4000– $5000
Role: Operations analyst & service support
Job Level: 3-5 years of relevant experience (L2)
Job description
Job Title: Operations Analyst and Service Support | Location: Singapore |
- L2: 3 to 5 years of relevant experience. |
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Project: NIL | Key Skills: • Excellent written and oral communications • Organized and methodical • Strong analytical skills • Identify and recommend process improvements to improve efficiency and effectiveness • Ability to derive actionable outcomes from data |
Job Objectives |
Operation Analyst and Service Support for GIPS Business Units key focus on Resource management, HC / FTE budgeting, seating and space management, audit/compliance support and resource related reporting.
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Key Responsibilities |
· Resource management, eg, onboarding/offboarding/contract extension and headcount tracking and reporting, including system access · Work closely with hiring/line managers to manage the on boarding and off boarding of staff · Support continuous review and improvement of the On/Off-boarding process for greater effectiveness and efficiency. · Other improvements and automation initiatives to improve existing process and functions. · PPM management and reporting · Temp contract tracking and reporting for contract renewal, LAN ID/PPM/Access Card extension · Monthly, ad hoc and status reporting related to the Audit/Compliance, people areas, PPM, Mandatory eLearning, On/Off boarding and other operational activities of the Operational Support function. · Support other operational resources managing Reporting & Analytics deliverables. · Manage and support floor logistics. · Maintain seating plans for GIPS occupied floors. · End to End management of resource details, numbers, budgets and allocations for Perm, Temp and Vendor resources across GIPS Departments · Ensure process documents are organized, updated and maintained on sharepoints or shared folders · Support with transformation initiatives when required. · Support employee engagement initiatives, eg. training and special projects/assignments
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Key Requirements (Must Have)
Desired Skills: (Good to have)
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