Job Title: Product Manager (Intermediate) (MAX 4701)
Work location: Central
Duration: 12 months contract
No.ofRole: 1
Job Description
• Drive the commercialisation of innovative payment products, including tokenised payment and digital payment solutions
• Manage relationship with the partners & payment networks
• Negotiate favourable commercial terms & outcomes for business
• Support strategy for emerging payments, identifying new technologies and payments that aligns with business priorities
• Identify, evaluate & follow-up with potential partners & payment networks (e.g. RFPs, NDAs, outreach etc)
• Assist with pitch to management and internal stakeholders to drive bank objectives
• Drive collaboration with fintechs, network partners (Visa, Mastercard), technology vendors, and internal stakeholder to pilot and scale new payment initiatives
• Oversee compliance and resiliency of existing payment infrastructure & new deployments
• Analyse payment trends, customer behaviours (further broken down into microsegments) to identify white spaces that support our segment strategy
• Develop holistic program to measure the performance of Bank as an innovative payment service provider
• Structured program to scan and assess emerging technologies with the potential to reshape the payment landscape
• Own the mobile wallet customer journey (e.g. journey improvements, resolve escalated customer issues, track the customer funnel & usage)