As a member of our Product Design and Onyx Prototyping team, we look first and foremost for people who are passionate around solving business problems through innovation and engineering practices. We embrace a culture of experimentation and constantly strive for improvement and learning. You’ll work in a collaborative, trusting, thought-provoking environment—one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally. The product design team for coin systems within the Onyx business is looking for a motivated and enthusiastic senior technical writer to join the product management team. You will work cross functionally with regulatory affairs, privacy, legal, compliance and engineering to produce high quality technical documentation. Your responsibilities are to draft procedural documents, guidelines, writing technical documentation, creating narratives that appeal and enable stakeholders to quickly grasp the mental model behind the need for and use of our products.
Respond to questionnaires and RFPs on behalf of our product design team. These would be primarily for CBDC testbeds/sandboxes. You will prepare and maintain supporting documentation
Prepare, maintain, and improve documentation to support compliance and regulatory efforts (e.g., regulatory reports and license applications)
Assist in the product design lifecycle by monitoring and recording changes to the requirements based on the feedback from clients
Independently author and/or edit technical documents, including policies, procedures, and standards following established document formats
Translate technical process information into user-friendly content
Document workflows and use cases, including data flow and/or architectural diagrams
Continuously promote awareness of the benefits of our products and work with stakeholders on improving communications
What You’ll Need
Strong communication skills, both written and verbal, including the ability to collaborate with business leaders and engineers to research, author and socialize the key technical
Minimum of 4 years of relevant technical writing or equivant of relevant work experience
Proficiency in HTML and Markdown
Working knowledge with Blockchain technology, preferably with some prior experience in Ethereum
Conversant with Git
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
The Wholesale Payments Product Delivery organization is responsible for scaling and integrating payments platforms across Commercial Banking and the Corporate & Investment Bank, by defining the product strategy, segmenting clients and packing solutions against these segments, determining the end-to-end delivery strategy, managing product launches and enabling the sales teams.