Responsibilities:
Product Design Leadership
Set the design vision and strategy for the new consumer banking products.
Champion user-centered design principles and advocate for the importance of design within the organization.
User Research and Insights
Develop a deep understanding of customer needs, behaviours, and pain points.
Design Strategy and Planning
Define and execute a comprehensive design strategy that aligns with business goals and customer needs.
Create user personas, user flows, and customer journey maps to guide the design process.
Product Design
Conceptualize and design intuitive, visually appealing user interfaces for web and mobile applications.
Create wireframes, prototypes, and high-fidelity designs that emphasize usability and accessibility.
Ensure consistency in design elements and maintain a cohesive visual identity for the product.
Usability Testing and Iteration
Plan and conduct usability testing sessions to gather user feedback and validate design decisions.
Iterate designs based on user feedback and insights to continuously improve the product.
Cross-Functional Collaboration
Collaborate closely with product managers, engineers, and other stakeholders to align design goals with technical constraints and business objectives.
Communicate design concepts and rationale effectively to cross-functional teams.
Design System and Guidelines
Establish and maintain a design system and style guide to ensure consistency and scalability.
Promote accessibility and usability best practices in all design work.
Requirements:
Qualifications
Bachelor's or Master's in design, human-computer interaction, or a related field
Relevant Work Experience
Extensive experience (7+ years) in product design with a strong portfolio of consumer-facing digital products
Proven leadership experience, including leading design teams and driving design strategy
Competencies/Skills
Proficiency in design tools such as Adobe XD, Figma, or similar
Strong knowledge of user-centered design principles, usability best practices, and accessibility standards
Excellent problem-solving skills and attention to detail
Outstanding communication and presentation skills
Ability to work effectively in a fast-paced environment