(ESET) Channel Sales Engineer

Location: Singapore
Discipline: Software Engineering
Job type: Permanent
Contact email: career@bcg-rise.com
Job ref: 475005
Published: about 2 months ago
Company Overview

ESET develops software solutions that deliver instant, comprehensive protection against evolving computer security threats. We pioneered and continue to lead the industry in proactive threat detection. ESET NOD32®
Antivirus, our flagship product, consistently achieves the highest accolades in all types of comparative testing and is the foundational product that builds out the ESET product line to include ESET Smart Security. Sold in more than
202 countries, ESET has global headquarters in Bratislava, Slovakia, with distribution headquarters for the Americas located in San Diego, California. ESET also has offices in Buenos Aires, Prague, Krakow, Singapore, Australia and Japan and is represented by an extensive global partner network.

Responsibilities

• Be the go-to internal technical resource for the entire go-to-market team, educating team members as well as prospects in service of providing a consistently positive experience.

• Use your in-depth product knowledge and technical skills to suggest and potentially develop product solutions for prospects.

• Act with urgency and precision to give users best-in-class presales support in troubleshooting issues as they arise.

• Solve problems manually first and then collaborate with Product Management to proactively feedback and improve the product and customer experience over time.

• Work in conjunction with the sales team as a key technical advisor and advocate for the platform while mapping value to the prospect's needs.
• Develop and deliver engaging demonstrations in collaboration with our Sales, Marketing and Training Teams to both business and technical users.

• Partner with Product Marketing on effective strategies to manage and deliver demonstrations, maintain demo environments, and respond to RFPs.

• Present to prospects, customers and partners, at external events, conferences, seminars, etc.

Requirements

Key technical skills include a good understanding of the following:
• Security assessments of network infrastructure, hosts and applications – another element of risk management

• Troubleshooting – the skill to recognize the cause of a problem

• DLP, AV and anti-malware – an understanding of the tools used to protect the organization

• TCP/IP, computer networking, routing and switching – an understanding of the fundamentals: the language, protocol and functioning of the internet

• Windows, UNIX and Linux operating systems, on which most of the business world runs

• Backup and recovery solution – basic understanding on how backup and recovery solution works

General competencies include:

• Excellent report writing and communication skill
• Fluent in English and Chinese
• The ability to work well independently or with a team
• Available to travel
• Capable of meeting deadlines and budgets

Education requirement:
A University degree in computer science, cyber security or a related discipline and strong preference will be given towards those as Certified Ethical Hacker (CEH)