(Karooo Management) Business Development Executive

Location: Singapore
Discipline: Sales & Business Development
Job type: Permanent
Salary: 3500 to 4800
Contact email: career@bcg-rise.com
Job ref: 588681
Published: 3 months ago
Responsibility
  • Build strong relationship with decision makers/fleet managers/system users and manage of all services related to Key Accounts 
  • Perform outbound retention calls to clients whom contract is expiring.
  • Developing and implementing aggressive retention strategies based on customer feedback. 
  • Negotiating with customers to renew contracts and retain business.
  • Meet and exceed monthly targets through successful contract retention 
  • Establish good rapport and trust though proactive engagement
  • Identify and implement new strategies for increasing customer satisfaction, loyalty and retentions by going above and beyond expectations
  • Listen attentively to the customer’s responses and gather as much information as possible; use this information alongside predefined strategies, to offer the most suitable solution(s) and/or alternative options to retain the client’s business 
  • Compile daily report 
Requirements
  • Diploma/Bachelor Degree in any field with outstanding academic performance or equivalent industry experience
  • Experience in customer service.
  • Preferably with sales, automotive, technology background
  • Proficient in English.
  • Tech-savvy and computer literate.
  • Excellent communication and interpersonal skills.
  • Hands-on, outgoing and a positive attitude.
  • Team player with a high level of energy and able to work independently