Who we are:
Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 2500 Murexians from over 60 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.
Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment.
You’ll be part of one global team where you can learn fast and stay true to yourself.
Click here to learn more about Murex: Murex brochure
The functional consulting team is in charge of delivering proactive personalized support to our clients in the Capital Markets industry in the APAC region.
We provide tailored solutions to our clients throughout pre-sales, implementations and production support.
What you’ll do:
Provide expert and quality functional support post-implementation, thereby ensuring robust operability and continuous evolution of the Murex solution:
Client relationship & support
Manage production support and enhancement requests, including analysis, configuration, validation testing and deployment
Contribute/Lead daily communication with client IT support desk and end-users
Work collaboratively with internal stakeholders and client users to resolve reported product issues
Report progress on client cases which require attention or intervention from product development teams
Organize and conduct end-user and IT training
Ensure successful follow up of client cases, from notification to resolution and validation.
Gathering requirements, performing configurations, tests and assistance to clients during software implementation, whenever required.
Who you are:
To be successful in the role, you should possess:
Knowledge of/Strong interest in Treasury and Capital Markets transactions life cycle
Passionate about technology, with an IT bias: SQL, Unix, Python, XML etc.
Strong analytical skills and a good team player
Good communication skills
Client oriented mindset
Candidates who desire a mid-career switch into client/tech support roles are welcome to apply!
You should be a:
Systematic problem solver with critical thinking abilities
Strong presenter and effective communicator
Why should you join us:
Why be a Murexian
Join a global market leader with a strong people-first focus
Be part of a diverse and inclusive team
Work in an agile environment where you can collaborate with global teams from various expertise