[SCB] Analyst, Digital Banking Product (WSP) - (2300021921)

Location: Singapore
Job type: Permanent
Contact email: careersrise@bcg.com
Job ref: 2300021921
Published: about 1 month ago
Startdate: 23 January 2024 - 23 January 2024

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our colleagues, clients and communities.  And we’re on a journey to be the world’s most sustainable and responsible bank. 

We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: 

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

The Role Responsibilities 

We are looking for a Digital Banking Product intern to support the digital capabilities deliveries from the business side on our Digital Platforms (primarily on Online Banking, Mobile Banking, Pre-Login Website and Online Real-time Onboarding platform).

  • The candidate will ensure that our digital experiences across digital touch points work as intended

  • Ensure the stability and usability of the platforms

  • Review, analyze digital journeys and support in User Acceptance Testing

  • Collaborate with various POs to review/develop the right product features

  • Communicate with internal business and tech stakeholders

  • Gain in-depth understanding of business processes to articulate use-cases/user-stories for identified features/ capabilities for the identified platforms.

  • Work in agile framework and be accountable for the delivery of product build road map by ensuring that platform road maps prioritized against business are published regularly

  • Maintain regular connect and engagement with key stakeholders periodically to refine platform

Our Ideal Candidate

  • Undergraduates who are keen to participate in Work Study Program

  • Eye for details and excellent communication skills

  • Good understanding of UX and customer journeys is a big plus

  • Project management skills are also desirable as the selected candidate will be managing multiple streams of digital product deliveries