[SCB] Project Management Office - (2300013136)

Location: Singapore
Contact email: careersrise@bcg.com
Published: 10 months ago
Startdate: 19 September 2023 - 19 September 2023

​Role Responsibilities

The role of a PMO encompasses a combination of people, processes and tools. The PMO Manager is responsible for the overall IT Project Portfolio Governance process and plays the role of a project coordinator between the team and the organization

This role is for a PMO Analyst within Client Coverage, Client Entity & Enablement. The role is key to the success of the program and critical in ensuring a well governed, proactively well organised and managed program. The responsibilities are required to be delivered under tight deadlines, across multiple geographic locations, with demanding stakeholders and under strict financial scrutiny. The ideal candidate is familiar with project controls, administration and toolsets across project delivery life cycle. The candidate should be “critical thinker”, actively demonstrating their analytical skills, ingenuity, initiative and sound judgment when it comes to supporting the Project Manager/s in all aspects of the project delivery. The candidate should be well organised with a structured approach to problem solving, organising and communicating to stakeholders.

Financial Management

Expert knowledge in financial management to ensure project financials are up to date and correctly captured in a timely manner

Analyse financial data, including project budgets, risks, and resource allocation. Providing financial reports and budget outlines to Hive Tech Lead and CPO.

Report financial fitness of the business initiative, highlight cost variances and adjust program forecasts

Ensure timely and proper issuance of purchase orders and processing of invoices, liaising with vendors

Manage expense claims related to projects, to ensure there is proper documentation

Oversight of the department’s cost centre – track expenses incurred, manage headcount, tracking APs, review journal entries

Manage and track accruals

Work with large amount of numerical data, perform data analysis and provide a transparent and detailed report to the management.

Ensuring compliance with the company’s financial rules and regulations

Track and improve financial status by analysing trends, forecasting future expenses, predicting possible impact to the forecasts and recommending actions to the management

Substantiate financial transactions by reviewing the underlying costs

Managing Clarity (or any Project Portfolio Management Tool)Management

Defining business initiatives in the tool, along with business benefits, processes, roadmaps and execution plan

Define, manage, track and report project financials using the tool

Effective resource management using the tool

Define and track milestones, tasks, streamline the workflow

Work with relevant units for milestone closure of project e.g., go-live attestation, tagging of assets & resources, capitalization of assets, sign-off.

Manage and report on the budget allocation for the business function

Manage labour and non-labour costs

Familiarity with the reports that the tool offers and use it effectively for better decision making, cost saving, identifying and resolving discrepancies

Transfer of Production costs (labour and non-labour costs) from Investment to BAU

Resource Capacity Management

Resource capacity needs to be managed across the program for effective utilization.

Focus on geographies, skills, experience level, niche skilled resources, diversity inclusion, contract staff

Maintain the resource management model which is of high quality and reliability of the underlying data, enabling the program to make better decisions for project prioritization

Create and maintain staffing plans

Makes recommendations to management regarding long-term contractors

Maintain the department organization structure, hiring and managing staffing requirements

Vendor Management / Supply Chain Management

Liaise with Vendor Management team to hire contract staff for the program from panelled vendors

Raise hiring requests / job requisitions for vendors to upload profile

Coordinate with hiring managers to review profiles and schedule interviews

Coordinate with vendor management team to finalize work orders and onboard contract staff

Ensure team follows fair hiring practices as per the guidelines defined by Vendor Management team

Liaise with SCM team to facilitate vendor engagements to hire contract staff for non-panelled vendors, procure software licences, consultancy services, other non-labour needs of the program.

Raise SCBuy request (Bank’s internal supply chain management tool) to initiate third party engagement

Perform Risk Assessments, contingency planning, technology and business resilience, tax assessments for the procurements

Coordinate with technology standards and central licensing team to secure approvals for license purchase

Prepare work order form / SOW for the engagement

Coordinate with signatories on both parties

Create and Manage Purchase orders for the contract

Track invoicing, transfer of costs to the project until closure of Purchase order

Governance

The role involves supporting the program / project manager in the project lifecycle, including preparing project management plan, setting deadlines, prioritizing tasks, and assigning team members to various deliverables.

Support oversight of all aspects of projects/programs under the scope of the PMO, from initiation to project closure

Establish and support governance and cadence of projects and programs under the scope of the PMO

Provide project status reporting, including change control, risk and issue identification escalation and management

Prepare consolidated status updates/reports for the Hive Tech Leads, CPO, including periodic updates for inclusion in the Portfolio reports

Pro-actively communicate with diverse group of stakeholders

Managing IT Infrastructure Costs

Overview of the department’s IT infrastructure – the components required to maintain the environments for projects to deliver IT services and solutions

These components include hardware, software licenses, networking components, data storage, cloud infrastructure

Responsibilities include

Maintain a central repository of all production, development and test environments

Cost of maintaining each environment

Maintain a repository of internal and external software licenses required by the project

Track cost of the software licenses in all environments

Liaise with the license vendor to process renewal of licenses

Liaise with the organizations license management team to procure new license

Recommend cost saving solutions to the team, encourage re-usability, sharing of resources

Obsolescence Management

Planning & Implementing strategy to manage end-of-life for the products, systems and licenses used by the application

Prioritize obsolescence tasks based on the risk, overall performance and cost

Other capabilities

Strong / Advanced knowledge of MS Office Suite of applications, any BPM tool, collaboration tools such as Confluence, Mural, Sharepoint

Must be detail-oriented, analytical, demonstrate high levels of accuracy in work output

Establish the R&R for the PMO role and define the operating model

Drive improvements into the PMO program and ensure industry best practices are leveraged

Display strategic thinking capabilities, with abilities to manage multiple goals and deadlines

Hive related D&I initiatives, champion other employee initiatives such as team recognition Awards, /volunteering etc.

Expert knowledge on advanced excel skills such as,

Managing large amount of numerical data with excel functions and formulas

Preparing reports, building pivots and charts

Perform verification and validation checks of numerical data

Task automation using excel macros and VBA

Our Ideal Candidate

PMO with 10+ years’ experience in an organization that runs multiple cross-functional projects with interdependencies

Expert knowledge in financial management to ensure project financials are up to date and correctly captured in a timely manner

Defining business initiatives in the Portfolio tool, along with business benefits, processes, roadmaps and execution plan

Experience in recruitment co-ordination Focusing on geographies, skills, experience level, niche skilled resources, diversity inclusion, contract staff

Maintain the resource management model which is of high quality and reliability of the underlying data, enabling the program to make better decisions for project prioritization

Liaise with Vendor Management team to hire contract staff for the program from paneled vendors and be adept with Supply Chain Management & Vendor Management Office procedures

Liaise with SCM team to facilitate vendor engagements to hire contract staff for non-paneled vendors, procure software licenses, consultancy services, other non-labour needs of the program.

Soft skills

Ability to build a strong network and relationships at executive levels with technology, operations, customers and vendor groups

Ability to identify problems and be effective in problem resolution

Excellent interpersonal and organization skills, ability to see the big picture

Excellent written and oral communication skills, including the ability to speak and write about issues for both technical and non-technical audiences

Good to have

Project Management Professional (PMP) certification

Experience in a supervisory or management position.

Experience managing external partner relationships and contract staff

Role Specific Technical Competencies

Financial Accounting for IT Projects

Infrastructure Management for IT Projects

Vendor Management / Supply Chain Management

Resourcing / Hiring Management

MS Excel – for tracking, reporting, automating tasks

MS Office Products

Stakeholder Reporting

Reconciliation skill set

Invoice management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

Flexible working options based around home and office locations, with flexible working patterns

Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.