[Synapxe] Lead Business Analyst - Application Support (eFC)

Location: Singapore
Contact email: careersrise@bcg.com
Published: 3 months ago
Startdate: 16 July 2024 - 16 July 2024

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Position Overview

The candidate shall be involved with the implementation and operations for eFC/eForms system which is in the process of rollout for NHG and NUHS, and thereafter SingHealth.

Role & Responsibilities

Critical Work Functions and Key Tasks

Identify business needs

  • Document needs and objectives, current operational procedures, issues

  • Develop detailed user requirement documents

  • Prioritise requests from multiple sources

  • Propose prioritisation of user requests


Analyse systems

  • Analyse systems/data products and processes to identify enhancement opportunities

  • Guide documentation of specifications and interfaces between systems/data products

  • Identify system/data products deficiencies and performance gaps

Develop solutions

  • Identify options for resolution of system gaps

  • Align system design with the needs of the users

  • Prepare solution design specifications

  • Support the preparation of solution proposals

  • Advocate technical compatibility and user satisfaction

  • Conduct change impact analysis

  • Document system enhancements and detailed specifications

Manage project implementation

  • Develop test plans and test cases

  • Prepare test data to satisfy user acceptance test scenarios

  • Document post-test evidence of expected results or defects

  • Implement a new system/data products

  • Support PlaNning of project timelines and resources needed

  • Apply project management tools and processes to ensure project is cost-effective

  • Prepare project status reports for stakeholders

  • Follow best practices and frameworks for project implementation

Requirements

  • Degree in Information Science, Computer Science, Computer Engineering or equivalent.

  • Minimum 8 years of experience in developing, implementing and maintaining IT systems.

  • Successful record of accomplishment in project management, user and vendor management and as a project lead for small to mid-scale projects.

  • Strong communications skills – written and oral.

  • Strong leadership and analytical skills and ability to work independently.

  • Experience in healthcare industry is an added advantage.