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Position Overview
The candidate shall be involved with the implementation and operations for eFC/eForms system which is in the process of rollout for NHG and NUHS, and thereafter SingHealth.
Role & Responsibilities
Critical Work Functions and Key Tasks
Identify business needs
Document needs and objectives, current operational procedures, issues
Develop detailed user requirement documents
Prioritise requests from multiple sources
Propose prioritisation of user requests
Analyse systems
Analyse systems/data products and processes to identify enhancement opportunities
Guide documentation of specifications and interfaces between systems/data products
Identify system/data products deficiencies and performance gaps
Develop solutions
Identify options for resolution of system gaps
Align system design with the needs of the users
Prepare solution design specifications
Support the preparation of solution proposals
Advocate technical compatibility and user satisfaction
Conduct change impact analysis
Document system enhancements and detailed specifications
Manage project implementation
Develop test plans and test cases
Prepare test data to satisfy user acceptance test scenarios
Document post-test evidence of expected results or defects
Implement a new system/data products
Support PlaNning of project timelines and resources needed
Apply project management tools and processes to ensure project is cost-effective
Prepare project status reports for stakeholders
Follow best practices and frameworks for project implementation
Requirements
Degree in Information Science, Computer Science, Computer Engineering or equivalent.
Minimum 8 years of experience in developing, implementing and maintaining IT systems.
Successful record of accomplishment in project management, user and vendor management and as a project lead for small to mid-scale projects.
Strong communications skills – written and oral.
Strong leadership and analytical skills and ability to work independently.
Experience in healthcare industry is an added advantage.