[Synapxe] Project Manager - IT Operations (Cluster Office)

Location: Singapore
Contact email: careersrise@bcg.com
Published: 12 months ago
Startdate: 31 July 2024 - 31 July 2024

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Position Overview

The project manager leads / co-leads execution of cross-functional projects from initiation to completion, optimize the collective impact of multiple projects. He/She:

Role & Responsibilities

Programme Management Framework

  • Contribute to enhance programme/project framework capability within the organization.

  • Adhere to programme/project framework, templates, tools and systems to deliver on cost, time, quality metrics.

  • Able to measure conformance of programme management framework and take corrective actions, as necessary.

Stakeholder Engagement

  • Identify and engage stakeholders, including sponsors, executives, project teams, and end-users.

  • Develop credibility with stakeholders through effective communication and keep stakeholders informed of the programme progress and key decisions.

Develop Project Plan

  • Define project scope, objectives, and expected outcomes.

  • Develop a program plan that outlines the approach, timeline, resource requirements, and key deliverables.

  • Set expectations for periodic and milestones reviews including status report, project risk identification and other dashboards.

Monitor and Track Project Execution

  • Manage multiple projects within the project.

  • Drive project to meet cost, timeline, manpower and quality targets.

  • Work with division and cross divisional management and project sponsors to gain agreement and manage expectations.

  • Work with subject matter experts to detail out the requirements and tasks to achieve an optimal outcome for the project.

  • Perform risk management, including assessment of risk treatment associates with deliverables and/or related systems/services in accordance to organization risk management framework.

  • Guide and support team in resolving business escalations and reconcile deliverables with business objectives.

  • Drive project discipline to document changes, issues and risks that affect implementation.

  • Implement process improvements to reduce development time and assist in the integration of complex business factors. 

  • Report timely on project’s achievements, issues and progress.

Workplan and Budgeting

  • Manage the budgeting of key strategic projects e.g. liaising with business owner during workplan cycle to identify key projects alignment to strategic roadmap.

  • To have visibility on approved IT workplans and ensure workplan is carry out. 

  • Work with PMO Team to track, measure and report to ensure accountability.

Hospital Operation

  • Administer, review and improve existing IT governance processes e.g. IT Crisis management plan.

  • Coordinate and perform timely review of department Standard Operating Procedures (SOPs), policies and IT Risks, and initiate updates / streamlining / improvements where necessary.

  • Act as key IT contact for business ensuring IT services and supports are delivered in the desired manner.

Requirements

  • Degree in Computer Science, Information Technology or equivalent.

  • At least 6-8 years of relevant IT experiences.

  • Strong program and project management skills in medium to large-scale projects, with experience and a broad understanding of healthcare business processes.

  • Excellent skills to manage multiple stakeholders including users, senior management including the C-levels, IT teams, project teams, and vendors.

  • Strikes to understand challenge, be proactive and anticipatory in thinking process.

  • Be driven and provide significant value to business unit.