[Synapxe] Senior Programme Manager (PMO, DROM)

Location: Singapore
Job type: Permanent
Contact email: ca
Published: about 1 month ago
Startdate: 11 June 2024 - 11 June 2024

Position Overview

The Snr Program Manager  is responsible to drive and manage exciting program for whole of healthcare or across Public Healthcare Clusters to deliver the anticipated benefits and inspire tomorrow's health. He/She takes a broad, collective view of all the program's components(systems/products/services),  and manages the roadmap of the inter-related projects in a co-ordinated and complementary manner to attain the benefits holistically. He/She collaborates with the governance bodies and sponsors to ensure continued alignment with the Ministry, Synapxe or Healthcare Insituition's strategic goals & objectives, and adjust strategy and plans whenever it will improve and optimise the delivery of the desired benefits.  

Role & Responsibilities

  • Define the program's expected benefits with the stakeholders and key decision-makers.

  • Lead the collaboration with project managers to define programme scope, goals, and success criteria for each project.

  • Oversee the identification of the required capability and collaborate with project managers  to develop the program roadmap that outlines the sequencing and dependencies of various projects, ensuring a cohesive and efficient delivery plan.

  • Oversee the development of the stakeholer engagement plan, identify and analyse the stakeholder's needs & manage the expectation and communication to garner their support.

  • Set up the program governance & structure to drive effective delivery to achieve the intended benefits in a coordinated manner.

  • Develop the risk management strategy which includes conduct an environmental assessments to determine internal and external  factors that will potentially impact the program and manage the associated risks proactively.

  • Adopt program management best practices and develop the program management plan to manage the life cycle, from  formulation, delivery to closure.  

  • Lead programme-level planning, including resource allocation, budget management, and timeline tracking.

  • Determine the expected quality standard and develop a program quality management plan for  compliance by all project teams.

  • Oversee and support the project teams to ensure smooth execution, integration and timely completion to deliver the intended benefits.

  • Re-plan the program with respective project teams to align to any change to the program's direction.

  • Manage priorities and changes arises that may impact the program delivery progress and its intended benefits.

  • Review the performance, progress, schedule and benefits attainment of the program and projects, and provide regular status update to the stakeholders/steering committee.


  • Bachelor’s degree in business, IT, or a related field; an MBA or relevant postgraduate degree preferred.

  • Minimum of 10 years’ experience in digital transformation and portfolio management with a proven track record of leading successful digital change initiatives.

  • Experience as a digital leader at an organization in a service industry or public sector, with some appreciation of public sector procurement processes.

  • Proven expertise in change management, including the ability to effectively communicate the need for change, manage resistance, and facilitate a smooth transition to new processes and technologies.

  • Strong strategic thinking and problem-solving skills with ability to drive change in an organization, quickly and with agility.

  • The ability to thrive in a fast-paced, constantly evolving digital landscape, with a willingness to embrace and drive change proactively.

  • Proficiency in data analytics and a strong focus on data-driven decision-making.

  • Excellent communication and stakeholder management abilities, with the skill to articulate a clear vision for digital transformation and engage all levels of the organization.