[AIT] Digital Product Manager (Beginner) (MAX 4038)

Salary: 2700 to 4500
Contact email: careersrise@bcg.com
Job ref: MAX 4038
Published: 3 months ago
Startdate: 13 September 2024 - 13 September 2024

Job Title: Digital Product Manager (Beginner) (MAX 4038)

(Work location:Central)

Duration: 12 months contract No.ofRole: 1

Monthly Salary: $2700 – $4500

JOB DESCRIPTION:

Areas of ExpertiseData Management1 - 2 Years

Areas of ExpertiseDigital/Content ManagementNo1 - 2 Years

Soft SkillsAnalytical Ability1 - 2 Years

Soft SkillsPresentation Skills1 - 2 Years

Software SkillsMS Excel< 1 Year

Software SkillsMS Excel Advanced1 - 2 Years

Software SkillsMS Excel Intermediate< 1 Year

Technical Skills Graphics and Digital Application Experience2 - 4 Years

 

**Digital Local Payment Dashboard**

- Collaborate with Product & Analytics to conceptualize and develop a comprehensive digital local payment dashboard.

 

- Analyze local payment trends and provide in-depth insights to guide future initiatives and enhancements.

 

**Design Customer Journey with Data**

 

- Work with various stakeholders to understand customer needs and design a seamless digital experience across all touch points.

 

- Conduct customer immersions, gather feedback, and research market best practices to create a user-friendly UI experience.

- Analyze customer profiles, segmentation, and transactional behavior to understand pain points and opportunities.

 

**Enhance Local Payment Customer Journey**

 

- Develop innovative solutions to enhance customer experience and streamline employee workflows in digital local payments.

- Leverage internal data to identify opportunities to increase digital local payment adoption.

 

**Drive Digital Initiatives in Local Payments and Transfer**

 

- Partner with Tech & Business teams and stakeholders to develop digital initiatives for Local Payments.

 

- Utilize market data to propose enhancement recommendations.

 

- Support post-implementation tasks, including user training, troubleshooting production issues, Live verification and escalation.