Senior Executive, Digital International (Digital Experience) - 1-year contract

Location: Singapore
Discipline: Software Engineering
Job type: Contract
Contact email: career@bcg-rise.com
Job ref: 268751
Published: over 1 year ago
Company: CapitaLand Business Services Pte Ltd

Responsibilities

  • Play the role of Project Executive in digital experience projects, developing and upgrading new digital channels and applications
  • Build up deep technical skills in Adobe Experience Manager and sharpen skills in this area proactively and continuously, through involvement in related projects
  • Be responsible for ensuring quality of deliverables through sound technical design, adherence to development best practices and stringent testing
  • Collaborate widely across all participating countries, teams and stakeholders in projects
  • Assist the project or product managers in project governance activities, such as the Group Technology Panel process
  • Comply with internal audit requirements for the project
  • Play the role of Operations Specialist for critical public websites and mobile apps (“digital channels”) within the CapitaLand Group, such as capitaland.com and the-ascott.com
  • Develop a strong operations mindset and attitude to maximize availability and performance of the 24x7 digital channels under your care
  • Manage and coordinate with application maintenance and support (AMS) vendors in fulfilling the operational objectives of availability, stability, performance and continuous improvement
  • Analyze data, prioritize effectively and maintain situational awareness at all times to optimize service delivery outcomes of the AMS vendors of digital channels
  • Apply creative thinking, Design Thinking and outcome driven approaches to problem solving

Requirements
  • Degree in Information Technology, Computing or Software Engineering
  • Possess knowledge or experience in application support in the capacity of ticket management, platform operations and/or application support engineer
  • Possess significant knowledge or experience in one or more programming languages
  • Possess experience in administration or website development on any content management system (CMS)

The following requirements are optional but will be advantageous:
  • Experience in agile project methodology
  • Functional experience in real estate, hospitality, travel, bookings, payments, digital marketing or UI/UX design
  • Effectively bilingual in English and Mandarin – the candidate may be required to work closely with IT teams and vendors in the region
  • Excellent team player, interpersonal and communication skills and the ability to thrive in a fast-paced environment
  • Willingness to travel overseas for short business trips