Senior Executive, Digital International (Digital Experience) - 1-year contract

Location Singapore
Discipline: Software Engineering
Job type: Contract
Contact email: career@bcg-rise.com
Job ref: 268751
Published: 3 months ago

Company: CapitaLand Business Services Pte Ltd

Responsibilities

  • Play the role of Project Executive in digital experience projects, developing and upgrading new digital channels and applications

  • Build up deep technical skills in Adobe Experience Manager and sharpen skills in this area proactively and continuously, through involvement in related projects

  • Be responsible for ensuring quality of deliverables through sound technical design, adherence to development best practices and stringent testing

  • Collaborate widely across all participating countries, teams and stakeholders in projects

  • Assist the project or product managers in project governance activities, such as the Group Technology Panel process

  • Comply with internal audit requirements for the project

  • Play the role of Operations Specialist for critical public websites and mobile apps (“digital channels”) within the CapitaLand Group, such as capitaland.com and the-ascott.com

  • Develop a strong operations mindset and attitude to maximize availability and performance of the 24x7 digital channels under your care

  • Manage and coordinate with application maintenance and support (AMS) vendors in fulfilling the operational objectives of availability, stability, performance and continuous improvement

  • Analyze data, prioritize effectively and maintain situational awareness at all times to optimize service delivery outcomes of the AMS vendors of digital channels

  • Apply creative thinking, Design Thinking and outcome driven approaches to problem solving


Requirements

  • Degree in Information Technology, Computing or Software Engineering

  • Possess knowledge or experience in application support in the capacity of ticket management, platform operations and/or application support engineer

  • Possess significant knowledge or experience in one or more programming languages

  • Possess experience in administration or website development on any content management system (CMS)


The following requirements are optional but will be advantageous:

  • Experience in agile project methodology

  • Functional experience in real estate, hospitality, travel, bookings, payments, digital marketing or UI/UX design

  • Effectively bilingual in English and Mandarin – the candidate may be required to work closely with IT teams and vendors in the region

  • Excellent team player, interpersonal and communication skills and the ability to thrive in a fast-paced environment

  • Willingness to travel overseas for short business trips